Car Rental Protective Cover Options
Why worry? We have you covered
All Avis rentals include Standard Cover with basic roadside assistance.
For extra peace of mind, you can add protection packages to lower your excess and get full support in case of an accident or breakdown. Simply add a protection package to your online booking at the same time as extras like child seats or additional drivers.
What’s included in Standard Cover?
The price of every rental includes:
- Help with mechanical faults, non-driver battery issues, or manufacturing defects
- Local emergency support across Europe, the Middle East and Africa
Please note that incidents due to driver error may incur charges.
Excluded from Standard Cover:
- Excess payable in event of theft or damage
- Running out of fuel
- Lost/damaged keys
- Tyre damage from misuse
- Incorrect fuel
- Flat battery due to lights or electrics left on
Excess Reduction
Adding Vehicle Cover or Vehicle Cover Plus to your reservation reduces the excess payable per incident to zero on standard car groups. When purchased for vans the excess will be significantly reduced2.
The cost for Vehicle Cover and Vehicle Cover Plus packages will depend upon the vehicle and length of rental.
Avis Coverage Packages
Standard Cover
Vehicle Cover
Vehicle Cover Plus
Included
- Theft Protection (TP) (excess applies1)
- Collision Damage Waiver (CDW) (excess applies1)
- Theft Protection (TP) (zero or reduced excess applies2)
- Collision Damage Waiver (CDW) (zero or reduced excess applies2)
- Theft Protection (TP) cover (zero or reduced excess applies2)
- Collision Damage Waiver (CDW) (zero or reduced excess applies2)
- Roadside Assistance Plus
Excluded
- Roadside Assistance Plus
- Roadside Assistance Plus
1Excess applies and will vary by vehicle and location. Excess applicable will be confirmed during booking.
2Excesses can be reduced to zero for standard fleet and significantly on specialist vehicles such as Select Series, Prestige and vans. Local terms and conditions apply.
Windscreen Cover
Windscreen Cover is included in Vehicle Cover and Vehicle Cover Plus for bookings in the UK.
Windscreen Cover is not included in Belgium, France, Italy, Luxembourg and Spain
Car Rental Breakdown Assistance
In addition to the standard breakdown assistance included in the cost of your rental, our Roadside Assistance Plus add-on covers non-mechanical issues such as:
- Tyre damage – fitting a spare or arranging towing. (Additional charges for replacement tyres apply unless a package with zero or excess reduction is purchased.)
- Flat battery
- Lost keys
- Lock-out service – access if keys are locked inside
- Fuel delivery if you run out of fuel (fuel cost applies).
Add it to your online booking or at the rental desk.
Frequently Asked Questions
Stay safe while you wait.
- Move to a safe place off the road if possible.
- Switch on your hazard lights and stay visible.
- On motorways, exit from the passenger side and wait behind a barrier
- Avoid attempting any roadside repairs yourself.
Contact our Breakdown Helpline immediately
- In the UK – Avis provides free 24-hour roadside assistance. Call the freephone number in your rental agreement.
- Outside the UK, please refer to your rental paperwork or ask at the rental desk for the local emergency number.
- Check everyone’s safety, and, if needed call the police in a case of third-party liability, or emergency services, if anyone is injured.
- If you can leave the car, find a safe place to wait for assistance.
- Remember not to leave the vehicle without ensuring it is secure.
- Call the Avis Breakdown Helpline number immediately.
- Record names/addresses of all parties involved and witnesses; never admit liability.
- Complete the accident form in your rental papers.
- Do not arrange repairs yourself.
Yes. If you add Avis Inclusive or Roadside Assistance Plus to your booking, we’ll provide a replacement vehicle or help you complete your journey.
Roadside Assistance Plus is an optional add-on that provides help with non-mechanical issues like flat batteries, lost keys, or running out of fuel. It can be added when booking online or at the rental desk when you collect your vehicle.
Avis Inclusive is the all-in-one solution for complete peace of mind and minimal hassle. It must be added at the time of booking and includes:
- Roadside Assistance Plus
- Faster pick-up with less paperwork
- Zero excess on damage and theft
- No unexpected costs at drop-off
The Small Print
- To sign up to Avis Roadside Assistance Plus, speak to your Avis agent when collecting your vehicle or select as an add-on during online booking.
- The basic level of roadside assistance outlined above applies to rentals collected across Europe, the Middle East and Africa.
- Prices quoted are for rentals picked up from "Standard" locations. Rentals from "Premium" locations will be higher. Please check the prices during the booking process.
- Avis works with leading motorist assistance firms. You'll receive a local toll-free number when you pick up your car.
